Customer reviews

Location in the centre of the town suited us and parking at the rear of the hotel a bonus. The hotel room was large and airy. Staff friendly and efficient check in/out. We ate in the bar and the meal was nice. Breakfast nicely cooked

Great location in terms of a jump off point to major sites in the south of Ireland. Hotel itself was 5-star. Comfortable bed and room size was perfect for a couple, not to mention clean. Staff at the front desk were very friendly and helpful. Breakfast staff were very attentive and polite, and breakfast itself was top notch, everything from eggs, bacon, sausages, fruit, etc. It literally filled us up for the day. Price for the room was fair. Nice fully stocked convenience store next door for any extras you may want. The only two downsides were the parking (very tight and limited around back, but to be fair there is no parking on the street) and the lack of pubs/eateries in the small town, although the hotel had a decent pub. Great experience, highly recommended!

Very enjoyable stay. The room was great. The breakfast was very good and the staff were helpful and friendly.

Very peaceful. Tranquil. I really enjoyed the rest.

Superb ...all staff exceptionally friendly while maintaining professionalism . Food exquisite .Rooms very comfortable

Always a warm welcome. Very nice, clean room. Functional gym and pool. Good bar menu, with great choice of desserts. Very friendly staff, especially the breakfast crew.

Very good service, Very comfortable rooms, Very nice breakfast selection! A nice place to stay !

Excellent. Great staff, loocation, food & rooms

I have stayed in the hotel a few times I find hotel very clean comfortable very nice staff helpful and professional great breakfast to have no problem staying there again

An excellent, Personal service that was everything that I needed as a base for my stay in the area !

Lovely town centre hotel, in a very picturesque town. Stayed here for work in January 2023. The hotel was very well kept, decor to a high standard. Food was lovely. A busy place with both local and visitors using the bar/restaurant. All staff I encountered were 10/10. They even rang me after I’d checked out to tell me I’d left my phone charger behind, then they posted it home to me!! Super service, thanks.

Booking was seamless. Check in was efficient. Room was clean and comfortable. Food was delicious, both in the bar and the breakfast. Price was reasonable. Staff were very friendly and accommodating. Overall a very pleasant stay and I look forward to staying again in the future.

Very pleased with our brief stay. Staff and owners are very friendly and attentive. The breakfast and bar food was varied and excellent.

Loved our stay. Great hotel and staff, food Great, beds comfortable and will be back again.

A very pleasant stay, comfortable room, friendly staff, excellent food!

The Castle Hotel Macroom is a wonderful gem of a hotel. Family owned and run - it shows in the service levels and the staff....which are all excellent. From the front desk to the staff in the gym, they are all warm, friendly, enthusiastic and professional. The food served in the bar is tasty, good quality and at a great price. Our room was warm and cosy with a great big comfortable bed. Would definitely consider staying again

fantastic stay. spacious rooms. extremely friendly and helpful staff. would highly recommend.

Fantastic place to stay very helpful staff we will be back again

Extremely enjoyable stay at the hotel. Staff were very helpful and friendly and the rooms very comfortable

We had a very enjoyable stay at your hotel. We really appreciated the courteous staff and their attention to detail. We were never left waiting. The food was excellent and presented well. Thank you. We look forward to our next stay at Castle Hotel Macroom.