Customer reviews

Average rating
4.9/5
5

Excellent

As always superb stay and service
John J O Leary
28-Dec-2020
5

Excellent

First time staying in The Castle Hotel and definitely will not be the last. Extremely impressed with the Covid-19 standards. Hand sanitiser everywhere. Problem with the WiFi but was sorted within minutes. Fantastic staff, can’t wait for the next visit
Orla Twomey
27-Dec-2020
5

Excellent

Our stay in this hotel was excellent from start to finish. Our room was immaculate, with plenty of room and very airy. We brought our three year old and he couldn't have been made more welcome. Dinner was beautiful and service was impeccable. Barbara was such kind, friendly lady whom our child loved. We will definitely be back in the future
Hotel guest
27-Dec-2020
4

Very good

Being from Cork, we styaed at the Castle Hotel in Macroom during Level 3 and we had a lovely stay. The room was very big and spacious (we were offered a free upgrade which was very generous!). We had a meal in the Dan Buckley bar and the food along with the staff and service couldn't have been nicer. The breakfast the bnext morning was lovely and kept us going for the day. We'd like to wish the hotel the very best of luck for the future and we look forward to staying here again sometime :)
Michelle O'Keeffe
18-Oct-2020
5

Excellent

Wonderful stay with the best of staff
Eamonn Heffernan
8-Oct-2020
5

Excellent

Really nice mix of traditional and modern. clean with very friendly staff. breakfast was fresh and tasty..... would definitely stay again.
Hotel guest
4-Sep-2020
5

Excellent

Our 5th time to stay and it was as good as all the rest. I think what makes it different from other hotels is the friendly staff. Nothing too much bother. Will be back again.
Sheila Kavanagh
3-Sep-2020
5

Excellent

We really enjoyed our break at The Castle Hotel. Food was gorgeous, and the staff are so friendly and helpful. We will be back again.
Rosaleen Kearns
24-Aug-2020
5

Excellent

Love this hotel , staff are so friendly , food is great , rooms are lovely . Lovely choice for breakfast , recommend the pancakes fab Will be back . Thanks for a lovely stay.
Collette Dowd
22-Aug-2020
5

Excellent

Very nice hotel. Great base in Macroom. Good food and lovely people, what more do you need?
Hotel guest
19-Aug-2020
5

Excellent

Lovely stay, room was perfect.. food delicious. Would highly recommend
Hotel guest
10-Aug-2020
5

Excellent

We Could not have picked a better hotel for our family break. We felt we could relax as all staff were covid compliant. Food in restaurant was excellent, catered well for everyone, vegetarian coeliac and my son with his nut allergy.All staff in hotel wore masks/ visors, plenty of hand sanitizers, all staff provided excellent service with a very personal touch which was appreciated. Breakfast was cooked to order and was great. We enjoyed the pool which we booked for 1 hour each day. Would highly recommend this hotel.
Damien Cahill
3-Aug-2020
5

Excellent

Stayed for work trip. Great hotel, lovely & clean room. Staff very helpful
Hotel guest
17-Jul-2020
5

Excellent

We have stayed in your hotel on a couple of different occasions and had a very enjoyable stay, the staff were really helpful and friendly, hotel was very clean and food was lovely.
kathleen thompson
5-May-2020
4

Very good

Friendly and professional
Hotel guest
18-Mar-2020
5

Excellent

Always enjoy my stay at the Castle hotel. Food , room, service is second to none. Thank you for all your help during our stay with you. See you again x
Hotel guest
12-Mar-2020
5

Excellent

My husband, myself and our three children stayed in the Castle hotel when we were visiting the toy soldier factory in February. We had two adjoining rooms, very clean, plenty of space etc. We had a lovely breakfast the following morning and it was an ideal location to visit the toy soldier factory.
Niamh Boyle
8-Mar-2020
5

Excellent

WE HAD A FANTASTIC STAY. HOTEL AND ALL ITS STAFF WEE LOVELY
Hotel guest
19-Feb-2020
5

Excellent

The hotel staff at the Castle Hotel Macroom were extremely helpful, friendly and professional. The beds in our spacious family room were very comfortable and the variety on offer at breakfast was excellent. We enjoyed the pool and steam room as well. The standard of food - both the preparation and provenance - was extremely high: we appreciated that the hotel sourced so much of the food on offer was local and it was delicious. Overall, it was a fantastic two night stay.
Sara Bennett
16-Feb-2020
5

Excellent

I visit Ireland a couple of times a year but this was my first stay at the Castle in Macroom. Very impressive. Service was excellent. We were early for our check in as our flight was early, however, i got a parking space no problem out the back of the hotel and the receptionist rang the cleaner and asked for our room to be made ready quickly. It was done in 10 minutes. Thank you! Great selection at breakfast and their buffet lunches (not included in the room cost) were excellent, especially the bread pudding! :-) Bar is open late for drinks and bar staff are friendly and attentive. The Castle is not the cheapest place to stay in the area but you do really get what you pay for. I also recommend Granville Restaurant about 2 minute walk down the road from the Castle and if you are on a budget then there is a supermarket right next door. Perfect stop over for those on the Ring of Kerry. Will definitely stay again so see you next time.
Hotel guest
31-Jan-2020


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Winner of Multiple Trip Advisor Awards


Winner of The Best Hotel Carvery In Ireland 


Member of Good Food Ireland & Original Irish Hotels.