Customer reviews

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Customer reviews

What our guests say

"Excellent"

Beautiful hotel but I was most impressed by the service we received from the staff..they went over and above to make our stay memorable. We would highly recommend a stay here and look forward to returning again soon ourselves
Hotel guest
19-Jan-2025

"Excellent"

"Excellent"

First time in Ireland and chose this hotel as our base between Cork and Killorglin, staff are so friendly and helpful, rooms were clean,comfortable and quiet, the breakfast was fabulous. Shame we didn’t have time to enjoy the local area more but look forward to coming back in the future.
Dorothy Caryl
19-Jan-2025

"Excellent"

"Excellent"

I was here for a family celebration and I stayed overnight. Food and accommodation were top class. All the staff were very helpful.
JOHN CURTIN
6-Jan-2025

"Excellent"

"Very good"

The hote was lovely , the staff were so polite room was perfect , we enjoyed a dinner there , and a few drinks at the bar the whole experience was delightful, highly reccomend at stop of here , thanks guys
Anthony Delaney
30-Dec-2024

"Very good"

"Excellent"

We have stayed at the Castle hotel more than once and willbe back again. Love the hotel. The town and surrounding area
Hotel guest
18-Nov-2024

"Excellent"

"Excellent"

It was a perfect stay !
Rolf Gerwert
10-Nov-2024

"Excellent"

"Excellent"

The room was large, comfortable, clean, and well-equipped. Staff were invariably pleasant, helpful, and welcoming. I enjoyed my stay.
Hotel guest
27-Sep-2024

"Excellent"

"Excellent"

Castle Hotel, Macroom The location of the Castle Hotel, Macroom is just perfect for seeing some of West Cork and Kerry. The hotel room was clean, nice and very spacious. Breakfast was lovely and there was a wide choice of food on offer. The staff throughout the hotel were extremely friendly and helpful.
Hotel guest
26-Sep-2024

"Excellent"

"Excellent"

The staff were friendly and professional!
Hotel guest
4-Sep-2024

"Excellent"

"Excellent"

Server Carole in the breakfast area is a treasure. Bright, cheery, attentive. She made sure we had a good start to our daily 5.
Hotel guest
4-Sep-2024

"Excellent"

"Excellent"

Excellent. In particular I would mention the professionalism and friendliness of all the staff. The people at breakfast and reception especially. Fantastic hotel.
Eugene Maxwell
12-Aug-2024

"Excellent"

"Very good"

Very friendly staff, and food quality was excellent
Hotel guest
1-Aug-2024

"Very good"

"Excellent"

Hotel and staff warm and welcoming, wished i could have extended my stay. Perfect base for exploring Macroom and its lovely environs
Angus Laverty
16-Jul-2024

"Excellent"

"Excellent"

We had a lovely stay at the Castle Hotel. The room was spacious, stylish modern suite. The staff were most friendly and professional. We dined at the hotel having both dinner and breakfast and it was excellent, using quality produce. It was an ideal location in the Town as we attended the Macroom Music festival.
Tony Mee
30-Jun-2024

"Excellent"

"Excellent"

A very good address, with everything your heart desires. We received a very friendly welcome and were able to store our bikes dry inside the hotel. The stay at the Castle Hotel was very relaxing, accompanied by very attentive, friendly and helpful staff. The hotel exudes a cozy, dignified atmosphere. Very lively, authentic and professional. The cuisine is excellent! The rooms are very large and in our case very quiet. We really liked the combination of a separate cafe, which is very lively and well frequented, a bar and restaurant, always with good food and great service. Everything was top notch!
Hans-Peter Schiegg
14-Jun-2024

"Excellent"

"Excellent"

Lovely helpful staff, warm and comfortable room, tasty breakfasy. Couldn't ask for more!
Hotel guest
6-Jun-2024

"Excellent"

"Excellent"

Its over 15 years since I regularly stayed in the Castle Hotel in Macroom, and I was pleased to see that many of the staff that I previously knew were still there which speaks very highly of the establishment. Indeed, I was surprised that many of these staff recognised me after such a long time. This family-run hotel and its staff are extremely customer-orientated, genuinely friendly and accommodating. The guest rooms are very comfortable and the food is excellent.
Declan Quigley
12-May-2024

"Excellent"

"Excellent"

We enjoyed the hospitality and the facility as well as the food served in the restaurant. We plan to return to Castle Hotel on our next visit.
Anita Gomez
1-May-2024

"Excellent"

"Excellent"

We had a very pleasant overnight stay, also had lunch and dinner. We found the staff to be excellent, the food good and the bedroom comfortable. The room was a surprisingly long walk from reception, but no problem. Free car parking was a bonus.
RALPH MCCUTCHEON
1-Apr-2024

"Excellent"

"Very good"

Good place to stay, friendly staff...... Good standard rooms. Good breakfast.
Hotel guest
4-Mar-2024

"Very good"

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3 reasons to stay with us


Winner of Multiple Trip Advisor Awards


Winner of The Best Hotel Carvery In Ireland 


Member of Good Food Ireland & Original Irish Hotels.

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