Customer reviews

Average rating
4.9/5
5

Excellent

Comfortable rooms with excellent dining and staff. A very pleasurable experience in challenging times and highly recommended
Hotel guest
13-Sep-2021
5

Excellent

Fantastic meal , nice rooms
Hotel guest
31-Aug-2021
5

Excellent

I picked the Castle Hotel as it had received positive reviews. The Hotel is well managed in all areas. From the location to the warm welcome at reception to the well appointed room to the food. I had stayed at a chain hotel in Dublin the previous week and the big difference between the two is the personal touch given by all the staff in the Castle Hotel. Nothing was too much trouble. Well done.
Ian Fields
18-Aug-2021
5

Excellent

Our stay was beyond our expectations: the room was bert comfortable, everything was clean, staff is super helpful at receptipn as well as at the bar & restaurant. Food is absolutely delicious, you can really feel the love they have in what they do. Totally recommended!!!
Hotel guest
18-Aug-2021
5

Excellent

Lovely hotel but the staff were exceptionally professional and considerate throughout our all too short stay.
Hotel guest
13-Aug-2021
4

Very good

Had a good experience would stay again
Hotel guest
2-Aug-2021
5

Excellent

I've stayed a many hotels over the years but I can honestly say this is the best by far, the cosy atmosphere, the friendly/helpful staff, the delicious food(best steak I've ever tasted), I've never dreaded a checkout as much as I did leaving Castle Hotel, I honestly didn't want to leave!
Hotel guest
29-Jul-2021
5

Excellent

The Staff were Friendly and so helpful. The food was excellent both nights we eat there. I would definitely have no hesitation in recommending anyone to stay .
Hotel guest
26-Jul-2021
5

Excellent

As always superb stay and service
John J O Leary
28-Dec-2020
5

Excellent

First time staying in The Castle Hotel and definitely will not be the last. Extremely impressed with the Covid-19 standards. Hand sanitiser everywhere. Problem with the WiFi but was sorted within minutes. Fantastic staff, can’t wait for the next visit
Orla Twomey
27-Dec-2020
5

Excellent

Our stay in this hotel was excellent from start to finish. Our room was immaculate, with plenty of room and very airy. We brought our three year old and he couldn't have been made more welcome. Dinner was beautiful and service was impeccable. Barbara was such kind, friendly lady whom our child loved. We will definitely be back in the future
Hotel guest
27-Dec-2020
4

Very good

Being from Cork, we styaed at the Castle Hotel in Macroom during Level 3 and we had a lovely stay. The room was very big and spacious (we were offered a free upgrade which was very generous!). We had a meal in the Dan Buckley bar and the food along with the staff and service couldn't have been nicer. The breakfast the bnext morning was lovely and kept us going for the day. We'd like to wish the hotel the very best of luck for the future and we look forward to staying here again sometime :)
Michelle O'Keeffe
18-Oct-2020
5

Excellent

Wonderful stay with the best of staff
Eamonn Heffernan
8-Oct-2020
5

Excellent

Really nice mix of traditional and modern. clean with very friendly staff. breakfast was fresh and tasty..... would definitely stay again.
Hotel guest
4-Sep-2020
5

Excellent

Our 5th time to stay and it was as good as all the rest. I think what makes it different from other hotels is the friendly staff. Nothing too much bother. Will be back again.
Sheila Kavanagh
3-Sep-2020
5

Excellent

We really enjoyed our break at The Castle Hotel. Food was gorgeous, and the staff are so friendly and helpful. We will be back again.
Rosaleen Kearns
24-Aug-2020
5

Excellent

Love this hotel , staff are so friendly , food is great , rooms are lovely . Lovely choice for breakfast , recommend the pancakes fab Will be back . Thanks for a lovely stay.
Collette Dowd
22-Aug-2020
5

Excellent

Very nice hotel. Great base in Macroom. Good food and lovely people, what more do you need?
Hotel guest
19-Aug-2020
5

Excellent

Lovely stay, room was perfect.. food delicious. Would highly recommend
Hotel guest
10-Aug-2020
5

Excellent

We Could not have picked a better hotel for our family break. We felt we could relax as all staff were covid compliant. Food in restaurant was excellent, catered well for everyone, vegetarian coeliac and my son with his nut allergy.All staff in hotel wore masks/ visors, plenty of hand sanitizers, all staff provided excellent service with a very personal touch which was appreciated. Breakfast was cooked to order and was great. We enjoyed the pool which we booked for 1 hour each day. Would highly recommend this hotel.
Damien Cahill
3-Aug-2020


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Winner of Multiple Trip Advisor Awards


Winner of The Best Hotel Carvery In Ireland 


Member of Good Food Ireland & Original Irish Hotels.