Customer reviews

Average rating
5/5
5

Excellent

Amazing Hotel, all Staff were so pleasant and very helpful.
Hotel guest
18-Jun-2022
5

Excellent

Very nice facility, has leisure center, their Sunday roast was delicious. Housekeeping led by Teresa was outstanding. Checked in to find the staff polishing the banister rails on the staircase and later the floors. Old world charm and good location. A definite must for theacroom area. Front desk staff helpful with bus schedules etc.
Michael Conners
13-Jun-2022
5

Excellent

Fabulous hotel, staff were so nice and really made an effort to make all customers feel at home and welcome, breakfast was cooked fresh and evening meal in the bar was of a very high standard.
Hotel guest
13-Jun-2022
5

Excellent

Extremely friendly and helpful staff. Rooms were very clean and had all the amenities that you would require. Highly recommend this hotel.
Martin Burke
27-May-2022
5

Excellent

Great hotel,lovely food and facilities. It made for a nice newyears
Hotel guest
10-Jan-2022
5

Excellent

Had a lovely stay here. Staff were friendly and welcoming. We will definitely return. Thank you for a lovely weekend.
Hotel guest
8-Nov-2021
5

Excellent

We went to the Castle Hotel as a family group, our niece works in this hotel so it was lovely to go down to visit her. Well this hotel is really my cup of tea, speaking of tea they even had Barry's tea (what else haha) in the room. A big plus with me. I love the layout, the decor, the art work, all so different, the food was just excellent, the breakfast was cooked fresh for us each morning and I love that, the dinner both evenings, wow what a choice. Fantastic, and the staff are just so lovely, and you can see that they are like a family working together in this family run hotel., In a word, comfortable, that was what I was in this hotel. We will be back...honestly
Hotel guest
8-Nov-2021
5

Excellent

We recently enjoyed a two night stay at The Castle Hotel, Macroom. As always, the Staff at The Castle are so kind and helpful. Our room was comfortable, warm and spotlessly clean. Breakfast, in spite of Covid restrictions, was so enjoyable. A wide variety of local produce, all presented beautifully and waiting Staff on hand to meet your every requirement. We also enjoyed a beautiful dinner, as part of our package, which was top notch, again all locally sourced produce. We have stayed at The Castle before and find it homely, welcoming and always a pleasure to visit. We would highly recommend the Hotel for a lovely, peaceful break. Well done to all at The Castle. Brendan and Triona Aughney.
Brendan Aughney
31-Oct-2021
5

Excellent

This is my ‘go to’ hotel when I’m in Cork! Every visit is special. The staff are amazing, so friendly and helpful. The food is incredible and the rooms very comfortable. I used the fitness suite on my last visit which was well equipped. Looking forward to my next visit.
Theresa Paul
21-Oct-2021
5

Excellent

Stayed in the hotel for 3 nights, great value bed and breakfast rates. Hotel is very comfortable, clean and the staff are very friendly. Excellent food served be it the breakfast or evening meals.
Hotel guest
18-Oct-2021
5

Excellent

excelent service great staff
Hotel guest
4-Oct-2021
5

Excellent

Comfortable rooms with excellent dining and staff. A very pleasurable experience in challenging times and highly recommended
Hotel guest
13-Sep-2021
5

Excellent

Fantastic meal , nice rooms
Hotel guest
31-Aug-2021
5

Excellent

I picked the Castle Hotel as it had received positive reviews. The Hotel is well managed in all areas. From the location to the warm welcome at reception to the well appointed room to the food. I had stayed at a chain hotel in Dublin the previous week and the big difference between the two is the personal touch given by all the staff in the Castle Hotel. Nothing was too much trouble. Well done.
Ian Fields
18-Aug-2021
5

Excellent

Our stay was beyond our expectations: the room was bert comfortable, everything was clean, staff is super helpful at receptipn as well as at the bar & restaurant. Food is absolutely delicious, you can really feel the love they have in what they do. Totally recommended!!!
Hotel guest
18-Aug-2021
5

Excellent

Lovely hotel but the staff were exceptionally professional and considerate throughout our all too short stay.
Hotel guest
13-Aug-2021
4

Very good

Had a good experience would stay again
Hotel guest
2-Aug-2021
5

Excellent

I've stayed a many hotels over the years but I can honestly say this is the best by far, the cosy atmosphere, the friendly/helpful staff, the delicious food(best steak I've ever tasted), I've never dreaded a checkout as much as I did leaving Castle Hotel, I honestly didn't want to leave!
Hotel guest
29-Jul-2021
5

Excellent

The Staff were Friendly and so helpful. The food was excellent both nights we eat there. I would definitely have no hesitation in recommending anyone to stay .
Hotel guest
26-Jul-2021
5

Excellent

As always superb stay and service
John J O Leary
28-Dec-2020


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Winner of Multiple Trip Advisor Awards


Winner of The Best Hotel Carvery In Ireland 


Member of Good Food Ireland & Original Irish Hotels.