FAQ

Q: Where exactly is The Castle Hotel?

A: We are located on the main street of Macroom, approximately halfway between Cork City and Killarney.

Q: What are the coordinates of the Hotel?

A: N51 54 21 65 W008 57 54 00

Q: Can I get the bus to the hotel?

A: Yes, you can check timetables and book tickets on www.buseireann.ie

Q: How far is it to walk from the hotel to the bus stop?

A: Less than 2 minutes from our hotel to the bus stop.

Q: Do you have free car parking?

A: Yes, free secure car parking for all our guests, located to the rear of the hotel.

Q: Is there a hairdryer in room?

A: Yes, we provide hairdryers.

Q: Is there tea and coffee making facilities in the bedrooms?

A: Yes, with a biscuit too!

Q: Do I need to wear a swimming cap in your pool?

A: Yes, we can provide them if you don’t have one.

Q: Do you have Wifi?

A: Yes, free Wifi is available throughout the hotel for all our guests.

Q: What time is check in & check out?

A: Check is from 3pm and check out is 11 am

Q: What is your cancellation policy?

A: Cancellations should be made directly to the property at least 24 hours before your expected arrival time. (T&C’s apply for group bookings).